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Ordering Info

The Blacksmith’s Journal website offers a secure shopping cart for online ordering. Our security certificate is registered under Hoffmann Publications, Inc., doing business as Blacksmith's Journal. Please note: Purchases on your credit card statement will display the name J Hoffmann Design as the payee.

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PAYMENT METHODS
All orders must be pre-paid in U.S. funds. We do not ship C.O.D. Payments may be made with MasterCard, Visa, or American Express. Please note: your credit card statement will show that your payment is to J Hoffmann Design LLC.

PRICES ON OLD FORMS
We reserve the right to charge the current price for items on your order. If you are using a hard copy order form, the prices may not be current. We have published for over twenty years, so please refer to our on-line prices for accuracy.

ORDER CHANGES
Once your order has been submitted online, you may make a change by submitting an email alerting us to the change within 24 hours of submission.

SHIPPING & HANDLING
Charges are based on the weight of your order. Downloadable items are not subject to shipping charges.

To figure shipping & handling for the items before entering payment info, just proceed into the secure checkout area to enter the address for shipment. Choose an option for shipping method. Scroll down to click "Submit". The shipping amount will appear in the calculation with the total. To see a recalculated shipping option, just go back to the previous page and choose a different shipping method from the drop down box, then click submit again.

International Orders: Delivery times are not guaranteed and are regularly subject to unexpected delays in some foreign countries. Customers with orders shipped internationally are responsible for all duties and taxes.

DELIVERY TIME
Our turnaround time in-house varies depending on what is ordered. Mail transit time depends on the service selected, holidays, and weekends figured into the delivery time. If you have an order to be sent through UPS, your tracking number will automatically be sent to you so you can check on the delivery time.

Christmas Orders must be submitted by December 15th for delivery by UPS, Priority Mail and Express services. You must choose the right shipping option in the drop down box when checking out to expedite your order.

For instructions on what to expect with receiving downloaded digital issues, click here

RETURNS, EXCHANGES & REFUNDS
Back issues, books, DVDs and digital downloaded products are not accepted for return, exchange, or refund.

OVERPAYMENTS & CREDITS
If you have an overpayment or credit on your account, we will carry the balance until your next purchase is made within one year and apply it accordingly. Evidence of overpayment credit is always shown on the invoice from which it was generated.

ONLINE ORDER QUESTIONS
If you have any questions about ordering, please feel free to Contact Us.